Terms and Conditions

Website operator and scope

This website is operated by Smart Level Business Services Co. (شركة المستوى الذكي لخدمات الأعمال), CR 2051261366, Al Khobar, Saudi Arabia. These terms explain the use of the website and its informational content. They do not replace a signed quotation, service agreement, warranty or maintenance contract.

Information and inquiries

Service descriptions, project references and articles provide general information. Technical suitability depends on an assessment of the property, equipment, requirements and installation conditions. Submitting a form, sending a WhatsApp message or requesting a consultation does not by itself create an order, guarantee availability or confirm a price or completion date.

Quotes and service agreements

Any supply, installation or maintenance work is subject to the scope, specifications, prices, payment terms, programme, exclusions, warranty and other terms agreed in writing for that project. Where a project agreement addresses a service issue, that agreement governs the issue subject to applicable law. Product features and compatibility should be confirmed for the specific equipment proposed.

Acceptable website use

Use the website lawfully and provide accurate information in inquiries. Do not attempt unauthorised access, interfere with operation, introduce malicious material, impersonate another person or send information you are not entitled to share. Avoid submitting confidential building-security information through general contact channels; arrange a suitable channel with our team first.

Content and intellectual property

Website text, design and original materials belong to Smart Level or their respective rights holders. Client, manufacturer and partner names and logos remain the property of their owners. You may view and share links to public pages for legitimate purposes. Reproduction or commercial reuse of protected material requires permission from the relevant rights holder unless applicable law allows it. The VisionArabia footer credit identifies the website builder and does not transfer ownership of third-party materials.

Articles and external services

Articles are general educational content and are not site-specific engineering advice or a guarantee of safety, security, energy savings or system performance. Follow equipment instructions and obtain qualified advice for your installation. Links to WhatsApp, VisionArabia and other external services are provided for convenience; those services have separate terms and privacy practices.

Availability and responsibility

We aim to keep information accurate and the website available, but content and availability may change. Verify important specifications and commercial details with our team before relying on them. Nothing in these terms excludes rights or responsibilities that cannot lawfully be excluded. Responsibility for actual services is addressed in the applicable project agreement and governing law.

Privacy, changes and applicable law

Our Privacy Policy explains the website inquiry process and personal-information requests. Updated website terms will be published on this page. Use of this website is subject to applicable laws of Saudi Arabia, without limiting mandatory rights. Contact Info@smartlvlgroup.com or +966 59 141 6666 with questions.